+91 9223 600 600
AI Agents for Customer Support
Weaving intelligence and empathy into every customer interaction, thereby
transforming your contact centers into hubs of efficiency and satisfaction.
Customer Engagement and Performance Features
Customer Interaction Management
Centralizes multi-channel interactions for personalized
service.
Centralizes multi-channel interactions
for personalized service.
Security and Compliance
Ensures secure data handling and
regulatory compliance.
Super fast onboarding
Get your support chatbot up and
running in just a few hours.
Predictive Analytics
Forecasts customer needs and
service trends.
Fraud Detection
Detects suspicious activities with
real-time alerts.
Knowledge Base Management
Automates extraction, updates,
categorization, and tagging.
Insight and Analytics
Uses NLP to offer detailed insights
into chatbot conversations.
Playbook Management
Generates and updates
agent playbooks.
Automated Function/Tool Calling
Automated calls integrate tools, boosting efficiency
smoothly.
Automated calls integrate tools,
boosting efficiency smoothly.
Customized Bot Persona
Match brand voice, engage, support
multi-language
We’ve seen remarkable improvements with Krutrim's chatbot. It adapts to user inputs, language preferences and styles, updates its own knowledge base automatically, and recognizes user sentiment dealing with each customer uniquely. The bot’s multilingual capabilities and deep integrations with other systems have cut down our reliance on calling agents leading to significant reductions in our costs while improving overall customer experience.
Anirban Das
Senior Director -
Product, Ola Electric
Your Contact Center, Upgraded with AI
Support multichannel communication and integrate AI to optimize workflows, boost agent productivity, and improve customer experience. Discover how AI can transform your Contact Center. Our experts will help you find the best solution at contact@olakrutrim.com